Creating Redundancies to Ensure Maximum Uptime

In light of recent events toward the end of July, the importance of having a backup plan in place was underscored when the world was brought to its knees by a security patch. Air travel and electronic commerce, to name two, came to a grinding halt. For businesses in the adult industry, ensuring maximum uptime for payout systems is vital to maintain user trust and satisfaction. Redundancies in payout systems help mitigate the risk of downtime due to technical failures, cyberattacks, or other disruptions. No one likes a Monday morning quarterback, but what can we learn from what happened? You’ll often hear me say the same tired adage, “Two is one, and one is none,” but what does that mean? It’s a universal response to Henry Kissinger, “Paranoid is well informed.” Bringing two pens with you to an important meeting will save you the embarrassment of, “I’m sorry, my pen is out of ink. May I borrow one?” Have a backup for when your primary plan can and inevitably will go wrong. This applies to all aspects of life, especially in business—Bank accounts, merchant accounts, gateways, payout solutions, and so on.

As we painfully learned toward the end of July, not having a backup plan can leave you stranded in an airport for five days.

I’ve written about bank accounts, merchant accounts, and gateways before, but this time I’m going to write about payout solutions. I’ve frequently been approached at XBIZ in Los Angeles, Miami, and Amsterdam and asked about payout solutions and what can be done to help a business owner either get started or set up a contingency plan. The 'why' behind setting up a contingency plan is crucial, as it ensures business continuity and customer satisfaction.

If anything is to be learned from what happened with CrowdStrike, it’s that it’s essential to have a backup method for everything you do that isn’t tied together in any way. Having two services that do the same thing on entirely different platforms is like having a safety net, ensuring maximum uptime so your business can continue to operate regardless of what life throws your way.

Being able to pay your talent and employees is just as important as being able to accept payments from your customers. Having a reliable payout solution in production is great, but having more than one in place is even better – not having all of your eggs in one basket, so to speak. If one goes down, and you have at least one other already in place, this ensures that you’re still able to send payments and keep your business running smoothly. The thing about unexpected outages, aside from the obvious nature of them being unexpected, is that there’s never a definitive timeline for when service will be restored. That's why it's crucial to be proactive and implement a redundancy protocol that’s already been thought through, planned, and rehearsed.

Have a plan

Things can and will go wrong. Have a plan for when they do. If you need help creating a contingency plan to ensure your business's continuity, ensure you’re partnered with the right service provider with your best interest in mind when giving you advice. Remember, with the right support, your business cannot only survive but thrive.

To learn more about how to get started with payouts, whether it’s your first account or a backup account, contact MobiusPay, and we’ll be happy to help.

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