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PRIVACY POLICY MOBIUSPAY

WHAT, HOW, AND WHY INFORMATION

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Privacy Policy

This privacy policy (the “Policy”) applies to the mobiuspay.com/mobiusgateway.com website (hereinafter the “Website”), owned and operated by Mobius Payments, Inc. (hereinafter “Mobius” or “We”). At Mobius, We are committed to maintaining Your privacy; for those users visiting the Website from Europe, please be advised that this policy is intended to comply with, inter alia, the European Parliament General Data Protection Regulation (“GDPR”).

This policy explains when We collect personal information about You, why We collect it, how We use it, the conditions of disclosure, how We safeguard Your data, and Your rights. Please read it carefully, as You are bound by its terms when using the Website. This policy does not apply to other websites You may visit through links from or that link to Our website; You must take care to review and familiarize yourself with that website’s privacy policy. We are not responsible for anything that happens to You as a result of visiting other websites.

If You have any questions about this Policy, please contact Us through Our contact form at http://mobiuspayments.com/contact/ or via mail at

Mobius Payments, Inc.
Attn: Privacy Matters
3500 W. Olive Ave, Suite 300
Burbank, CA 91505


Who We Are

We are Mobius Payments, Inc., a corporation incorporated under the laws of the State of California, United States of America, and headquartered in Burbank, California. We are an online merchant payment processing company helping people and businesses, with specialization in High-Risk Merchant Activation and Domestic & International Processing.


Method of Information Collection

We obtain information about You in the following ways:

  1. Information You provide through using the Contact Form on the Website;
  2. Information You provide during the account registration process;
  3. Information You provide to Us on social media (e.g. Twitter & Facebook);
  4. Information automatically collected when You visit this Website, including the type of device used, IP Address, browser type, and computer operating system used, as well as information about the pages You visit, how You navigate the site, and how You arrived at the website, by using Cookies; and
  5. Information that You send to Mobius by email or other means, in order to process Your inquiries, respond to Your requests, and improve Our Services.

Information We Collect

The personal information We collect, use, and store may include, but is not limited to:

  1. Your name and contact details (address, e-mail address, and telephone number).
  2. Payment information that includes but is not limited to: PayPal account information; Your tax ID number; Your bank name, address, routing number, and account number.
  3. Session data and transactional information pertaining to Your mobiuspayments.com account activity.
  4. Information related to the use of cookies, IP addresses, and mobile device IDs.

Data protection laws recognize certain categories of personal information as sensitive, requiring greater protection, such as information about health, ethnicity, sexual history, and religion. We do not seek to collect this information from You as a general practice. If We ever make an exception and request that information, to the extent it may somehow relate to a particular service need or dispute, We will make clear why We are collecting it and how it will be used. If You provide such information to us unsolicited, We will endeavor to discard it, but will otherwise protect it in the same manner We protect other personal information as discussed in this policy.


How and Why We Use Your Information

We may use Your personal information for numerous purposes, including:

  1. to verify, operate, and improve the services offered by the Website. This includes, but is not limited to:
    1. Verifying and facilitating payment transactions.
    2. Providing merchants with information that will facilitate the use of the Website, payment transactions, and dispute resolution.
    3. Preventing, detecting, and investigating fraud or other prohibited activities.
    4. Aggregation and analysis of user data.
  2. to provide You with the services or information You request;
  3. to maintain Your current contact information;
  4. to conduct analysis and research to improve Our services;
  5. to communicate with You about Our services;
  6. to notify You of changes to our policies or to Our services; and
  7. to obtain Your feedback on Our services.

Like many other entities, We use cookies. “Cookies” are bits of information sent to Your computer and stored on Your hard drive to enable us to recognize You and better understand how people use the Website. This helps us to deliver a better service when You browse Our Website. You may turn off cookies in Your browser preferences. Turning cookies of may result in a loss of functionality when using Our Website.

If We must use any personal information in a manner different from those described, We will seek Your consent prior to that use.


How Long We Keep Your Information

We keep Your information for as long as necessary for the purposes for which it was collected. The length of time is determined by operational and legal considerations (e.g. financial information may be held longer for tax or accounting purposes). We review Our retention periods on a regular basis.


Who Can Access Your Information

We do not sell Your information to third parties.

We do not share Your information with third parties for marketing purposes.

We may disclose Your information to third parties who help Us carry out the services offered through the Website. When We do so, We disclose only that personal information necessary to deliver the services, and We require those third parties to keep that information secure and to not use or sell it for their own marketing purposes.

We may disclose Your information in order to comply with Our legal obligations and enforce Our policies, such as in response to a subpoena or court order, or to prevent fraud or other crimes.


How and Why We Process Your Personal InformationHow We Protect Your Information

  1. We store Your information using technical and administrative security measures. We maintain reasonable security precautions to protect Your information from loss, misuse, and unauthorized access.
  2. Your information is encrypted in transmission and protected by the SSL protocol with 256 bit SHA encryption. When You are on a secure page, a lock icon will appear in Your browser, either at the bottom or in the address bar.
  3. You recognize and acknowledge that despite Our security measures, no data transmission over the Internet can be guaranteed to be completely secure, and no data is completely secure from unauthorized third-party access.
  4. If You have been given or selected a password to access certain parts of Our Website, You must keep it confidential. We ask You not to share it with anyone.

Your Rights

Under various operative regimes, You have certain rights regarding the personal information We hold about You. Those may include:

  1. Right of Access: You may request access to Your personal information and to request a copy of the information We hold about You, unless legal exceptions apply. If You wish to access Your information, please send Us a description of the information You seek and proof of Your identity by mail to the address listed above.
  2. Right to Correct Information: You may have inaccurate or incomplete information about You corrected. If Your information changes or if You believe any other information is inaccurate, please contact Us by mail to the address or by the contact form, both listed above.
  3. Right to Restrict: You may ask Us to restrict processing of some or all personal information if there is a disagreement as to accuracy or if We are prohibited from using it under law. If You wish to exercise this right, please contact Us by mail to the address or by the contact form, both listed above.
  4. Right of Erasure: You may ask Us to delete some or all of Your personal information. We will do so to the extent required, but this may result in the termination of services You desire. Instead of erasure, We may anonymize Your information, rather than delete it. If You wish to exercise this right, please contact Us by mail to the address or by the contact form, both listed above.
  5. Right to Object: You may object to data processing where such is based solely on Legitimate Interests, for marketing, or for research purposes. If You wish to exercise this right, please contact Us by mail to the address or by the contact form, both listed above.

There may be exceptions to these rights and not all rights are applicable in all circumstances.


Transfer Outside of Europe

If You are accessing the Website from the European Economic Area (“EEA”), please be advised that the information You provide will be transferred to countries outside the EEA, including the United States of America. This will happen, as We operate from the United States of America and Our services may be located outside the EEA. Be aware that those countries might not have similar data protection laws as within the EEA. By submitting Your personal information, You consent to such transfer, storage, and processing. Notwithstanding the foregoing, We will take appropriate security measures to ensure that Your privacy rights are protected as outlined herein.


Policy Changes

This Policy may be updated from time to time, and Mobius will provide notice of such updates on the Website. To determine if the Policy has been revised since Your last visit, please see the “Last Modified” date at the top of this page.

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