FAQs
Quick Answers
We are here to answer the full spectrum of your payment processing questions, just simply contact us. Even so, we collated answers below to the few questions that need frequent clarification.
How Do I Configure MobiusPay in NATS?
Before you can begin configuring MobiusPay in NATS, you must first sign up for an account with NATS. Then visit the 'TooMuchMedia' step-by-step wiki page by clicking here for detailed instructions.
What is needed to accept credit cards with my merchant account at MobiusPay?
To accept credit cards, you will require a gateway solution. The MobiusPay gateway is compatible with over 100 shopping cart plugins as well as WordPress, Drupal, and Joomla, making it easy to integrate with your merchant account. Save time; make money.
How can I track the processing history of my MobiusPay merchant account?
There are two options for tracking your processing history:
1) Monthly statements will be mailed to an address of your choice.
2) Online reporting tools that provide real-time stats and sales.
Can my merchant account accept currencies other than the US Dollar?
Yes. At MobiusPay, your merchant account is eligible to process up to 36 different currencies from all over the world, which will be converted and deposited into your US checking account. Just mention that you'd like to include foreign currencies during the setup process, and we'll take care of the rest.
When should I inform my current payment processor that I will be closing my account?
It is in your best interest to wait until your merchant account at MobiusPay is fully activated and ready to begin processing transactions before notifying your current payment processor that you are no longer in need of their services.
Copy LinkDoes my personal credit influence my ability to open a merchant account?
Your personal credit score will not disqualify you from opening a merchant account at MobiusPay.
Copy LinkIf my business is considered high-risk, what credit cards can my merchant account accept?
Every high-risk merchant account at MobiusPay is setup to accept all cards that are branded with the VISA, MasterCard, and Discover logos.
Copy LinkHow do I get paid?
Proceeds from your US-based merchant account are deposited daily via ACH directly into your checking account. There is no required minimum, nor will there be fees charged for these transactions. Merchant accounts set up in the EU are being paid out on a weekly basis.
Can I apply for a merchant account with MobiusPay outside of the United States?
Yes. MobiusPay specializes in merchant account activations in the United States, Europe, and Asia, making our payment solutions available to everyone.
How do I apply for a merchant account with MobiusPay?
Simply contact any one of our highly qualified agents, and we'll provide all the necessary details to get you started on the approval process.
Why should I choose MobiusPay for my merchant account?
MobiusPay benefits from years of experience in the merchant account sector, and we pride ourselves on our pristine reputation. It is our mission to supply honest, competitive, and secure payment processing solutions to businesses of all sizes.
My merchant account was closed because I was told I’m "high-risk." What does that mean?
Only a few select banks are registered with the Card Associations to conduct certain types of business, and yours may not be one of them. MobiusPay specializes in the activation of high-risk merchant accounts around the globe. Please contact us today so we can get your business back on track to continue making money.
What do I need to open a merchant account with MobiusPay?
To open a merchant account with MobiusPay, you will need to provide your company’s articles of incorporation, a voided check, and a photo ID. It’s that simple.
Copy LinkWhat industries does MobiusPay cover?
MobiusPay covers a vast array of industries that include but aren’t limited to
- Retail: apparel, accessories, books, electronics, novelties and other hard goods
- Digital Goods: virtual content, software, downloads, music, movies and more
- Online Services: subscription services, online dating, online gaming, advertising, legal services, insurance benefits and more
- Travel & Entertainment: cruise lines, travel ticketing, event ticketing, movie ticketing and more
To determine the corresponding sector for your business, please contact our knowledgeable and friendly staff for further assistance.
How do I see my sales/stats?
The MobiusPay platform uses the most advanced technology available to provide real-time stats 24/7. You will receive access to our tools once your merchant account has been approved and is set up correctly.
My business is a startup, can I still be approved?
When applying with MobiusPay, simply provide personal or business bank statements, a voided check, and some form of personal ID. Let us handle the rest.
How long does it take to get my application approved?
A low- to moderate-risk merchant account application can be approved in as little as 48 hours, given that all necessary documentation has been provided. For high-risk merchant account applications, the process takes longer as the banks tend to dig deeper. Generally, these types of application get approved within ten business days.
What Gateway plugins does MobiusPay work with?
MobiusPay works with an extensive library of gateway plugins covering all business requirements. Some of the plugins we are currently integrated with are:
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