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FAQs - MobiusPayMost Frequently Asked Questions

Questions & Answers


What if I’ve been placed on the MATCH TMF? Can I still get a high risk merchant account at MobiusPay?

We evaluate merchants who have been placed on the MATCH TMF on a case-by-case basis. Being on this list doesn’t necessarily disqualify you from opening a high risk merchant account at MobiusPay. Contact us today and speak with our merchant account activation department to discuss your situation.


What if I need help integrating my MobiusPay high risk merchant account with my existing gateway account?

MobiusPay has a dedicated team of IT professionals that will walk you through the process of integrating the high risk merchant account details provided by MobiusPay.


What do I need in order to accept credit cards on my high risk merchant account at MobiusPay?

MobiusPay offers a gateway solution for your high risk merchant account and are compatible with over 100 shopping cart plugins as well as WordPress, Drupal, and Joomla platforms.


How can I track the processing history of my high risk merchant account at MobiusPay?

Statements are mailed monthly to the address of your choice. You can also request online reporting which will give you access to the processing history of your high risk merchant account at MobiusPay.


Can I accept currencies other than the US Dollar?

Yes! At MobiusPay, your high risk merchant account is eligible to process up to 36 different currencies from all over the world and will be converted and deposited into your US checking account. Just mention that you’d like to include foreign currencies during the setup process and we’ll take care of you.


When should I inform my current payment processor that I will be closing my account?

You should wait until your high risk merchant account at MobiusPay is fully activated and ready to begin processing transactions before notifying your current payment processor that you are no longer in need of their services.


What is a discount rate?

A discount rate encompasses the fees assessed to each transaction processed through your high risk merchant account at MobiusPay. MobiusPay offers very competitive discount rates for your high risk merchant account.


What if I have less than perfect credit? Can I still qualify for a high risk merchant account at MobiusPay?

Yes. A low personal credit score will not disqualify you from opening a high risk merchant account at MobiusPay.


What kind of cards can I accept with my MobiusPay high risk merchant account?

Every high risk merchant account at MobiusPay is setup to accept all cards that are branded with the VISA, MasterCard, and Discover logos.


How do I receive the money processed through my high risk merchant account at MobiusPay?

Proceeds from your MobiusPay high risk merchant account are deposited via ACH directly into your checking account.


I’m not located in the United States. Can I still get a high risk merchant account with MobiusPay?

Yes! MobiusPay specializes in high risk merchant account activations in the United States, Europe, and Asia.


How do I apply for a high risk merchant account with MobiusPay?

Contact MobiusPay using the link above and we’ll get started on the approval process for your high risk merchant account.


Why should I get a high risk merchant account with MobiusPay?

MobiusPay has over a decade of expertise in the high risk merchant account market space. We’re honest and competitive. We’re good at what we do. We’re better than the rest. Contact MobiusPay today to get the approval process started.


My merchant account was closed because I was told I’m ‘high risk.’ What does that mean?

Only a select number of banks are registered with the Card Associations to conduct certain types of business; yours may not be one of them. MobiusPay specializes in the activation of high risk merchant accounts. Contact MobiusPay today and get the approval process started.


I’m considered ‘high risk.’ What do I need to open a merchant account with MobiusPay?

In order to open a high risk merchant account with MobiusPay, we only need your company’s articles of incorporation, a voided check, and a photo ID. Contact MobiusPay today to get the approval process started.


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